Rate your current B2B web portal against this 10 point checklist.
1. Can account customers view customer specific pricing and access their own online dashboard which can be customized with quick links, message board and recommended products?
2. Does my website facilitate the creation of multiple catalogs which can be tailored to individual customer needs and buying requirements?
3. Can my customers adapt their own ordering processes with specific roles and permissions for staff which includes an order approval level?
4. Can account balances be viewed online by account customers and can they make direct payments online using a secure card payment option?
5. Can my customers use devices such as smartphones and tablets and still experience a consistent and streamlined ordering process?