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13 Articles

Enhancing the Customer Experience

Teen using credit card and laptopTechnology has changed so many aspects of our lives, from how we consume information to how businesses are run. While it generally makes our lives faster and easier, when it fails us, it can be a huge headache. This impacts the e-Commerce industry in particular. What happens if orders don’t get through? Are customers getting the information they need? What if you lose the sale and they don’t come back? These are all very real dangers should technology break and fail us. There is the expectation of reliability and ease with online shopping. Customer experience should always be a positive one lest they abandon your site in favour of your competitors.

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Effective Selling For Your Webshop

Selling Like Humans on E-Commerce

Online Shopping

In today’s unpredictable economy, businesses are scrambling to reach their sales targets. We all want more business but not at our expense. This is especially true for e-Commerce businesses because even with the millions of potential online shopping patrons, it’s becoming difficult to get business from them.

The main question is: How do we get more sales?

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Risk vs. Reward

ID-100165262Shopping for an e-Commerce solution for a business can be a daunting task. With so many factors to consider, we wonder if we’re making the right choice. This is no cheap endeavour so the question that weighs heavily on many minds is: Is the risk worth the reward?

We can’t answer this question for your specific business but let us try and put things into perspective based on our own experiences. We’ve met with many clients to discuss their business needs. We scope and make assessments, and chat with them to see what their goals are, what they want, and what we can give them based on this information.

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