Business Benefits | Digital Vantage Point Blog

Is e-fulfillment’s need for speed creating a drag on your business?

by DVP on March 16, 2020 0 Comments

Racing to deliver the goods could put you on the fast track to sales tax nexus
Repost from Avalara.com

The Internet has vastly changed the way products move from buyer to seller. One-click ordering. Get it now. Two-day free delivery. The speed and ease of e-Commerce and mobile commerce cover a lot of ground in terms of getting products into customers’ hands quickly. But it’s also rattling the supply chain; putting pressure on merchants, manufacturers, and distributors to deliver the goods, so to speak. DHL, one of the nation’s largest third-party logistics firm, reports that e-fulfillment now represents a third of the company’s business. Read More

A Place for Everything and Everything in its Place

by DVP on May 2, 2019 0 Comments

Microsoft Dynamics™ NAV-Related Concerns and How it Affects E-Commerce

Organization makes sense of things.

As a company that deals exclusively with Microsoft Dynamics™ NAV (formerly Navision) and e-Commerce, we strive to understand our customer’s concerns and struggles so we can address them with our solution. Managing a successful e-Commerce website depends on several factors. We talked about web content management, including files and images in a previous post which you can read here. That blog post primarily deals with the storage of files and information and how to format it easily. In this article, we’ll talk about organizing your product catalog into categories.

When there’s a place for everything and everything is in its place, you can operate much more effectively and efficiently.

Upgrading Microsoft Dynamics NAV and Nav-to-Net™

by DVP on January 18, 2019 0 Comments

Customers are demanding more from their e-Commerce experience. Their preference for a more dynamic and engaging online shopping experience could mean decreased sales for your business if you’re not keeping up. B2B and B2C businesses choose e-Commerce to evolve and to maintain a competitive edge, but it is short-sighted to “set it and forget it”. E-Commerce is an ongoing investment that requires upkeep and maintenance to ensure optimal performance at all times. An e-Commerce platform can be seen as a business’ most hardworking salesperson, present for taking orders 24/7 and with all the appropriate content required to convert prospects into loyal customers.

Having powerful search functions, coupon management, and smooth checkout processes, among other e-Commerce features, add a lot of value to a webshop and make it pleasant to use. However, the overall experience of the website relies on a strong foundation. The core of how an e-Commerce website operates is in NAV Business Central, the unique business processes already in place, and how we can leverage it with the right solution.

Is it time for an upgrade for NAV? If so, what about your Nav-to-Net™ website? Read More

Using Social Proof to Boost e-Commerce Revenue

by DVP on January 6, 2019 0 Comments

Social proof is the term used to describe the evidence we look for regarding the use or experience of a particular product, service, or even the company as a whole. There are several reasons to incorporate it into any e-Commerce business with features like ratings and reviews or social media links. Ratings and reviews serve to attract customer attention, help to influence buying decisions, and provide feedback to improve and refine your business processes, customer service, and product.

What are other people saying?

Customers look for social proof from their peers when making buying decisions. They do this before buying to hear what others are saying or even after they have purchased their items to confirm that they made a good purchase. They have the chance to connect with other customers. It also provides businesses with the opportunity to learn of any issues (if any). Read More

Intelligent Advanced Search Mechanisms in B2B E-Commerce Add Value and Enhance Customer Experience

by DVP on November 20, 2018 0 Comments

Intelligent Search Mechanisms Add Value and Enhance Customer Experience for MS Dynamics NAV Integrated E-Commerce

You have a lot of products available on your webshop. To those familiar with your site and business, or those more patient browser-type shoppers, looking for what they want is easy.

But that’s not everyone.

While your product may not be for everyone, you don’t want to deter potential buyers. At the very least, your homepage should be easy to navigate and people should know within the first couple seconds what it is your company offers. Another step that you can take to enhance your webshop and ultimately convert more shoppers is having a good site search function.

At Digital Vantage Point, one of our key search mechanisms is Parametric Search.

Benefits of a Product Configurator

by DVP on April 15, 2015 4 Comments

Nav-to-Net™ Configurator is the newest addition to our integrated e-Commerce solution. Flexible and easy to use, it helps you effectively meet customer needs, presents your products in an attractive way that gives context, and creates sales opportunities. Read more about it here and see what Configurator can do and how it can fit in your webshop.

In this blog post, we will address the benefits you can gain from having a product configurator tightly integrated with your NAV ERP system.

This is the second part of our series. You can read our first blog post on Configurator here.

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