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Top 10 E-Commerce Concerns

ID-10011121510 key concerns about e-Commerce – Are they holding you back?

E-Commerce is a very broad industry, touted as the future of retail. There are lots of benefits to e-Commerce; you expand your sales channel, you increase customers and therefore your sales, you are capable of business 24/7, there are lots of automated processes saving you time and money, and the list goes on. Yes, there are many benefits to incorporate e-commerce platforms as a part of your business systems, but that’s not to say it doesn’t come with some concerns. These are valid concerns and are not meant to discourage you. This is just a way to cover all your bases because venturing into e-Commerce requires you to do your research.

The solution to ease these pain points is in the e-Commerce platform. Make sure it solves your problems and eases your stress instead of adding to it.

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Selling E-Commerce as a Partner

Great bargainAt Digital Vantage Point, we are committed to delivering e-Commerce solutions built exclusively for Microsoft Dynamics™ NAV. In order to sell to the mid-sized companies using NAV, we take advantage of our extensive business partner community. Being a partner of Digital Vantage Point has many benefits; if you would like to become a partner or read more about it, click here.

With any aspect of e-Commerce, we need to consistently add to our skills repertoire in order to achieve marketing success and increase sales. We have to research to find different resources to help us achieve our goal. At Digital Vantage Point, we aim to provide these resources for you so you can succeed and make the most of your investment.

And of course, we want to provide the same resources to any partners, or potential partners, who sell e-Commerce solutions.

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Investing in Your B2C Webshop

ID-100225241E-Commerce is the retail of the future. We’ve talked about how B2B businesses should continually invest in their e-Commerce venture; this is no different for B2C companies. The e-Commerce platform and webshop are things worth investing in to keep up in this fast-paced digital world.

Have you heard the saying “You must spend money to make money”? Well, we’re not going to tell you any different. However, it’s how we spend our money that makes a difference. A solid infrastructure, technologies that can grow with your company, and user-friendly applications, these are investments that keep adding value. Resources to help you plan and execute your strategy are also important in achieving e-Commerce success. 

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Enhancing the Customer Experience

Teen using credit card and laptopTechnology has changed so many aspects of our lives, from how we consume information to how businesses are run. While it generally makes our lives faster and easier, when it fails us, it can be a huge headache. This impacts the e-Commerce industry in particular. What happens if orders don’t get through? Are customers getting the information they need? What if you lose the sale and they don’t come back? These are all very real dangers should technology break and fail us. There is the expectation of reliability and ease with online shopping. Customer experience should always be a positive one lest they abandon your site in favour of your competitors.

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