In business planning and strategy, we are witnessing a shift in mentality. With technology and e-Commerce progressing at its current pace, we cannot stay still or we will fall behind. In order to increase our sales, we know it’s about the experience instead of just one element. It is more than just look and feel but also the speed, smoothness, and the amount of information available at the fingertips of the customer. A dedicated B2B e-Commerce website meets customer and business needs in a very specific way that saves you precious time and effort. Read More
Does “Out of Stock” mean Out of Luck for Customers?
It doesn’t have to be! This is a very frustrating situation for e-Commerce merchants or retailers of any kind. You managed to get the customer all the way through the hoops, they want the product, but alas, it’s out of stock. You may have lost another customer. Sometimes the “out of stock” situation is dealt with taking the customer’s order regardless. However, as not all e-Commerce solutions have reliable integration, it’s not immediately seen that the item is out of stock. This ends up disappointing the customer when orders are ultimately left unfulfilled. If you do nothing and send it to them when it comes back in stock with no communications whatsoever, you can still end up with unhappy customers because deliveries are incredibly delayed. What are ways to salvage this sale when you have “out of stock” items on your website?
E-Commerce Solutions for the Retail Industry
Meet customer demands and provide pleasant online shopping experiences
If you’re in the merchandising and retail industry, we recognize that you have one of the more common e-Commerce business models. To succeed in the e-Commerce industry, we need to recognize the nuances and subtle things that make your business unique and leverage them with the right solution. Read More
Kiowa Successfully Upgrades – DVP Case Study
With the support of Digital Vantage Point and K3, Kiowa’s NAV and Nav-to-Net™ upgrade was implemented on time and on budget.
Read the case study here. We chatted with Commercial Director of Kiowa, Anthony Towers. He shares the company’s experience with Digital Vantage Point and partner K3 and how they upgraded their solution and website with ease, on time and on budget.They set their sights on the future with the latest version of Nav-to-Net™, using it to help them gain a competitive advantage. Increased sales and improved functionality are just some of the benefits they achieved with their upgrade. Read More