How to Save Time with a Dedicated B2B Web Ordering Portal

In business planning and strategy, we are witnessing a shift in mentality. With technology and e-Commerce progressing at its current pace, we cannot stay still or we will fall behind. In order to increase our sales, we know it’s about the experience instead of just one element. It is more than just look and feel but also the speed, smoothness, and the amount of information available at the fingertips of the customer. A dedicated B2B e-Commerce website meets customer and business needs in a very specific way that saves you precious time and effort. Expectations over time have been elevated. This, in turn, affects our behavior in terms of what we expect from stores, shopping, and also in B2B relationships. With so many features and elements that contribute to the overall experience and therefore the success of your business, it’s not enough to simply have a website. If there isn’t useful content or e-Commerce functionality on your B2B website, you’re doing your business a disservice.

Stay Connected

So what’s the number one reason you need a tightly integrated B2B e-Commerce solution? Lack of proper integration means lack of reliable connectivity, which has a negative impact on all aspects of your business. The lag and disconnection of a poorly integrated solution lead to inaccurate data presented to customers, not updated content, inventory, and pricing, and lack of security overall. The lack of connectivity can also impact your processes and business data, especially when your sales volume is high, orders are huge, and there are lots of moving pieces. Instead of consolidated smooth processes with your web portal, it is disjointed and orders are not handled properly. With an integrated B2B web portal, the whole process is online and there is a variety of features that take care of specific business and customer issues from beginning to end.

Redefine the Sales Process

Without an integrated portal like Nav-to-Net, customers may have a harder time finding you.  You end up spending more time, resources, and effort in acquisition, persuasion, conversion and retaining of the customer.  Your website can and should be a valuable sales tool and should function like a knowledge salesperson – help your customers help themselves.

Organization Saves Time

Being organized will yield faster results and more success for your business, but there is no one- size-fits-all organization solution. Just as how closet systems are not all built the same, your e-Commerce solution can be customized to suit your exact needs. Look for a solution that allows you to set up your website in a way that works for your specific business needs, all out of the box. Nav-to-Net is built with flexibility and power, all integrated with NAV. Being so tightly and seamlessly integrated, it works in combination with your existing NAV environment. This means website components like content, images, and product details are easily managed and also easy to read for customers.

Backend organization of your e-Commerce solution can include better tracking of roles and permissions and specific B2B dashboard management. With more control over these elements, users will know what they can and can’t do, again, saving you time. Automation can also be applied to the B2B solution where necessary to speed up processes even more, especially for tedious manual tasks that must be completed in order to continue.

Saving Time when Dealing with Customers

For your sales and marketing department, getting strategies and promotions up and running quickly is key. Features like sales representative recommendations and easily available coupon codes can be targeted to your desired customer segment and quickly deployed on your website. One step checkout and custom product lists on the website can speed along the process of shopping, especially for regularly purchased items, for your customers.

Stay Focused

Customized and out-of-the-box seem incongruous, but it actually is far from the truth. Many features in Nav-to-Net can be configured while stylesheets help personalize look and feel of the website. A dedicated B2B portal like Nav-to-Net helps you do more with what you have. E-Commerce and specific B2B features can drive your business further and mean more sales and better experiences all around. Having the right solution, features, and even team can go a long way in helping you achieve your B2B business vision.

Talk to us about your e-Commerce concerns. We’d love to help! [email protected]

For more information:

www.dvp.net | Watch Demo (5 Min. Video) | B2B E-Commerce Trends (15 Min. Video) | Nav-to-Net Customers

Also, read 10 things to check for in a B2B solution.