When you want to be everything to everyone, you end up confusing your customers. This stems from a lack of focus, direction, and overall brand identity. This is why choosing a solution with features that are tailored to your needs is important. It should enhance what you already do and help you do it even better. Everyone has different priorities for various business situations. An e-Commerce solution should be an extension of your business; you shouldn’t subject yourself to something cookie cutter when your business is unique. Your e-Commerce solution should have features that help you emphasize your values and what makes your business special, be it your unique brand and design, efficiency in delivery and service, or your awesome product lines and expertise. This blog post will help you make sense of the many features and benefits offered in e-Commerce solutions today. Whatever your business priorities are in e-Commerce, here’s what you need to look for in an ERP (Dynamics NAV Business Central) integrated e-commerce solution. Read More
Is e-fulfillment’s need for speed creating a drag on your business?
Racing to deliver the goods could put you on the fast track to sales tax nexus
Repost from Avalara.com
The Internet has vastly changed the way products move from buyer to seller. One-click ordering. Get it now. Two-day free delivery. The speed and ease of e-Commerce and mobile commerce cover a lot of ground in terms of getting products into customers’ hands quickly. But it’s also rattling the supply chain; putting pressure on merchants, manufacturers, and distributors to deliver the goods, so to speak. DHL, one of the nation’s largest third-party logistics firm, reports that e-fulfillment now represents a third of the company’s business. Read More
Integrating Your ERP and B2B e-Commerce
For a B2B company, its ERP is like its lifeblood. An ERP like Microsoft Dynamics NAV Business Central is the choice for many medium-sized companies because of its flexibility and management features. This is why it makes sense to integrate your B2B e-Commerce solution with your existing NAV Business Central, leveraging your existing investment. With an integrated solution like Nav-to-Net™, complex business processes and interactions are streamlined while being user-friendly and adaptable to numerous situations. The business complexities are handled in the back-end while the front-end webshop is a balance of form and function, customized to meet your customer and industry needs. An integrated solution helps you deliver better customer experience and service. Read More
Be the Millennium Falcon of E-Commerce
Lessons in e-Commerce to be learned from Star Wars
“A long time ago in a galaxy far, far away…”
Many of us are huge Star Wars fans, so we thought of having a little fun and pay homage to this iconic film series by sharing what important lessons and parallels translate to the e-Commerce industry. From understanding the Force to destroying the Death Star to using Jedi mind tricks, we translate it to simple e-Commerce insights and tips you can use. Let us guide you, young padawan.
Multiple Applications for a Product Configurator for MS Dynamics NAV
Configurator is an add-on that can make a lot of sense for your e-Commerce website. Learn more about what Product Configurator does and the benefits you can gain. This blog post will address some practical applications to give you some inspiration.
We know that you understand your business and your industry on a deep level. We also realize that you need to have specific modifications to your webshop to meet those needs. A webshop solution that is open to these customizations will run more efficiently and will be able to anticipate growth and expansion much easier. Whatever your situation, we’ll try our darndest to make it work for you and your company.
Here are some ways you can make Nav-to-Net™ Configurator work for you: Read More
4 Reasons That Can Stall B2B Ecommerce Order Conversions On Your Webstore
What happens when you run into obstacles?
No one wants to think about negative things; the focus always tends to be on the positive. But if you don’t fix the negative, you will never move forward. Bad things do happen to many e-Commerce websites and companies. Instead of being a downer, we view this is an opportunity to be even more prepared and aware, which can save you a lot of trouble down the road. Impressions online can be made in an instant and it can be difficult to change from negative to positive, especially with no salesperson there to answer questions for them. In the age of e-Commerce, we must be ready and always put our best foot forward. Read More
Upgrading Microsoft Dynamics NAV and Nav-to-Net™
Customers are demanding more from their e-Commerce experience. Their preference for a more dynamic and engaging online shopping experience could mean decreased sales for your business if you’re not keeping up. B2B and B2C businesses choose e-Commerce to evolve and to maintain a competitive edge, but it is short-sighted to “set it and forget it”. E-Commerce is an ongoing investment that requires upkeep and maintenance to ensure optimal performance at all times. An e-Commerce platform can be seen as a business’ most hardworking salesperson, present for taking orders 24/7 and with all the appropriate content required to convert prospects into loyal customers.
Having powerful search functions, coupon management, and smooth checkout processes, among other e-Commerce features, add a lot of value to a webshop and make it pleasant to use. However, the overall experience of the website relies on a strong foundation. The core of how an e-Commerce website operates is in NAV Business Central, the unique business processes already in place, and how we can leverage it with the right solution.
Is it time for an upgrade for NAV? If so, what about your Nav-to-Net™ website? Read More
Meaningful e-Commerce Experiences Start with ERP Integration
The e-Commerce experience is made up of a combination of technology, people, process, and interaction. When this is done well, it can drive higher revenues, improve your working culture, and create a loyal customer and partner relationship. What really makes a standout e-Commerce experience, for both customers and business users, is integration. When integration is used as part of your overall business and is at the core of your overall e-Commerce strategy, it helps you create positive change by advancing technology and business processes, and helps to attract and retain customers. Your business will run cohesively, efficiently, and intuitively. Read More
Let’s Talk About e-Commerce Solution Security
When looking for an e-Commerce solution, we often think about how we want the website to look, sales features, and tools for simple website management. We tend to focus on how to make customers happy and how to serve them better via an e-Commerce website. These are important things to look for as your business is to serve your customers while looking out for the bottom line. What we tend to forget to think about in e-Commerce is security. Solution security is responsible for more than you realize and can affect the ideal e-Commerce experience we are all trying to achieve; both in the front end (your customers) and the back end (your business), as well as the overall brand and reputation.
We had a conversation with Brett Robins, the general manager of Digital Vantage Point, to learn more about solution security. Read More
Events We’re Attending in 2017
Digital Vantage Point is excited to announce that we will be attending these conferences:
- Directions US – September 17-20 in Orlando, Florida
- Directions EMEA – October 4-6 in Madrid, Spain
- NAVUG Summit – October 10-13 in Nashville, Tennessee
It’s a little special this year because it’s our 20th anniversary. We enjoy these conferences because it’s a chance to network and meet up with our fantastic partners and clients, building on our relationships that we’ve developed over years. It’s such a good feeling to see our partners grow and change, much like how Microsoft Dynamics NAV has changed. We want to focus on how to make things easier and delivering elegant experiences in e-Commerce, even amongst the anticipated changes to come regarding NAV and the Dynamics channel. We’re also offering a little extra something for Directions EMEA attendees: a 2 day training workshop to extend the value of the event! Read More