Let Me Count the Ways We Can Pay…
There are many intangible factors that can make your customer’s online shopping experience great. Your customers know what they expect, but it’s up to us to figure out how we can get there and meet their needs effectively. The shopping experience starts with grabbing their attention; they have a need, a desire, a want. It’s our responsibility as e-Commerce retailers to give them this as best we can. Optimizing our website includes all components, including the all-important checkout portal. Don’t squander any opportunity while you have your customer.
This is the final part of our blog posts about checkout portals in e-Commerce. Read about usability, guest vs. customer account, and one-step vs. multi-step checkout. We will talk about payment methods and order processing in this blog post.
Payment methods in e-Commerce
Wouldn’t it be awful if your customers were so set on making a purchase but you didn’t support the payment method they wanted or had? It’s best to support all kinds of payment methods, PayPal and credit cards. Nav-to-Net™ has embedded support from PayPal and Chargelogic. Chargelogic is an add-on integrated with Microsoft Dynamics™ NAV like Nav-to-Net™. Benefits include real-time web-based credit authorizations, eliminating security risks and performance issues, and managing customer data through Microsoft Dynamics™ NAV in a secure and PCI-compliant manner. An optimal shopping experience must also be a reliable one.
Delivering and Executing – Stick the Landing
Your website has done its job and now it’s time for you to step up. Part of online shopping is building up the anticipation of receiving awesomeness, be it for a customer or a business. The result should be satisfaction and hopefully repeat business. Orders come in and you must process them efficiently. Order management can include dealing with special requests, shipping and handling and whatnot. It’s our responsibility to meet those expectations as best we can. Your solution has to be there for you, reliable and safe, so you don’t miss a beat and can execute with confidence. Having your ERP system and e-Commerce solution tightly integrated means that all processes and operations will help you achieve your goal with no wasted time, effort, or money.
Orders Straight Into Microsoft Dynamics™ NAV
Orders are automatically transferred to Microsoft Dynamics™ NAV. This is efficient for you on the business end because it’s all managed in the same place. Nav-to-Net™ fits right in with existing operational functionality.
An integrated solution like Nav-to-Net™ helps provide your customers with a smooth shopping experience that ends in a pleasant checkout. It promotes a win-win situation, where the business gains more sales and customer loyalty, and the customer has a great experience. By adding these valued processes and features, we are inadvertently showing customers they are valued.
Digital Vantage Point provides a seamlessly integrated solution from start to finish with our expertise and deep understand of Microsoft Dynamics™ NAV.
Check out our integrated solution: Nav-to-Net™ Product Brochure | Feature Guide
Newest brochure available here: Responsive Design
Request a Demo to see our e-Commerce solution in action!
Any burning questions? Shoot them our way!| [email protected]