E-Commerce Inspiration | Digital Vantage Point Blog

So you run your business on MS Dynamics NAV?

by DVP on May 2, 2018 0 Comments

Your ERP system is more than just an accounting app. It’s where you look for sales history and item information. It’s where you find order trends and build purchasing efficiencies. It’s host to much of the most vital data that your company has. When you leverage what NAV has to offer, you commit serious resources to its accuracy, performance, and stability.

Since you invest in backup systems and redundancy as well as higher-end hardware to host it, why would you even consider managing your business data anywhere else?

Companies want to connect visitors to their business, while leveraging NAV as single source of truth.

It’s time to go All-In with All-In-NAV e-Commerce!

But what does “all-in-NAV” mean exactly? Just how much of your e-Commerce business is managed in NAV? Join our latest webinar to find out!

WEBINAR: All-in-NAV e-Commerce Solutions | THU, 2:00pm (EST) CLICK HERE TO REGISTER

In this session, we will:

See how marketing and ecommerce manager friendly built-in features in web sales, customer service, product management, and more are presented in the front-end and managed in NAV
Highlight the improved experience both for your business and your customers
Learn about the benefits of true integration into NAV and real-time synchronization
Answer questions regarding your e-Commerce concerns

CLICK HERE TO REGISTER

If you are unable to attend, fear not. We’ve got you covered with personalized demos. REQUEST A DEMO

4 Minute Demo video | Video Bites | Nav-to-Net™ e-Commerce Suite

Why You Should Embrace Minimalism in Your eCommerce Business

by DVP on April 15, 2018 0 Comments

“Less is more” is one of the mantras for minimalism, a trend that’s being currently being embraced by many. Being minimal doesn’t mean having the bare bones, however; it’s about having the right amount, whatever that amount is – it’s dependent on the person, or in this case, business!

So much of achieving e-Commerce success relies on the right message about the right product delivered at the right time to the right customer. When talking about e-Commerce solutions and minimalism, it’s really about a streamlined approach to business and making use of what you have. Elegant is a word that is used with minimalism because it’s simple but not bare or basic. It’s not clunky. In e-Commerce, it can mean an all-in-one integrated approach to the solution and in-NAV management of all website components. The result is a fresh feel and improved business agility that flows while providing an engaging experience for customers. For a business, it leaves more time and a better foundation for growing the business.

Here are some ways your business can achieve and benefit from a minimalistic approach to e-Commerce:

Customer Snapshot: Nav-to-Net Web Services in Action

by DVP on April 10, 2018 0 Comments

Web services are sometimes overlooked when researching e-Commerce solutions and features. And we get it; it’s not immediately obvious as to why it’s relevant and how you can benefit. In a nut shell, web services help devices communicate without complex and time-consuming coding to share business logic, data, and processes across a network. In e-Commerce, web services can be used from mobile applications to ERP systems like Microsoft Dynamics NAV to share access to various sales catalogs and business data. Rules and structure can be set up in the server and web services make it so applications all understand one another, resulting in improved functionality and greater efficiency. In this customer case study snapshot, our second post in this series, we show you how this customer uses Nav-to-Net web services as a part of their B2B e-Commerce strategy. Read More

Parametric Search – A Customer Snapshot

by DVP on March 22, 2018 0 Comments

For businesses with extremely large product catalogues, search functions are their bread and butter. It helps define the customer experience, from browsing and exploring various product lines, finding a very specific item, to narrowing down and filtering the catalogue to see a selection of relevant items. Well-managed website search correctly identifies items the customer is looking for and meeting their expectations. In the first of our “Customer Snapshot” series, we’ll be showing how real-life customers of Digital Vantage Point use specific Nav-to-Net™ features like parametric search to great success as examples and as inspiration. Read More

Does “Out of Stock” mean Out of Luck for Customers?

by DVP on March 5, 2018 0 Comments

It doesn’t have to be! This is a very frustrating situation for e-Commerce merchants or retailers of any kind. You managed to get the customer all the way through the hoops, they want the product, but alas, it’s out of stock. You may have lost another customer. Sometimes the “out of stock” situation is dealt with taking the customer’s order regardless. However, as not all e-Commerce solutions have reliable integration, it’s not immediately seen that the item is out of stock. This ends up disappointing the customer when orders are ultimately left unfulfilled. If you do nothing and send it to them when it comes back in stock with no communications whatsoever, you can still end up with unhappy customers because deliveries are incredibly delayed. What are ways to salvage this sale when you have “out of stock” items on your website?

This or That? – Product Comparison in e-Commerce

by DVP on January 8, 2018 0 Comments

Customers want to be sure they’re getting the right item, the best deal. How do they achieve this? By comparing their options! Part of a good shopping experience is aiding the decision making process for customers. Great content, enticing coupons, and user ratings and reviews can influence a customer to buy. But if they have to only choose one instead of the many you offer, we need to continue the efforts of improving the decision making process. Read More

Fresh New Take on Digital Vantage Point Logo

by DVP on June 21, 2017 0 Comments

Celebrating 20 years of innovative technology and solutions!

Staying ahead of the curve is no easy feat, but we’ve been doing it for 20 years! Digital Vantage Point has been involved with Navision (Microsoft Dynamics NAV or simply NAV) since pretty much from the start. We were recognized as a Navision Service Partner (NSP) and then became an ISV in the Microsoft Dynamics channel. We have received almost every accreditation and it has always been part of our mission to provide different vantage points, perspectives, and solutions to customers. Read More

Help Me Help You – “Self-Service” Features in e-Commerce

by DVP on March 23, 2017 0 Comments

If you want it done right, do it yourself. Some of us feel duty bound to that philosophy as it gives us a sense of control; we know exactly what is needed, our own personal preferences and motivations, and how to get to where we want. Before the days of e-Commerce websites, having the customer do things themselves was generally considered to be bad. Why? With their lack of resources, knowledge, and tools, there are things customers can’t readily manage; there are so many roadblocks in the overall process. It’s also probably implies you’re not doing a good job in anticipating the needs of customers to help them. It is always in the company’s best interest to help customers.

Now with technology and e-Commerce changing how things are bought, sold, and managed, there is so much that can be done. There is now a large amount of information at the customer’s fingertips. In order to do “self-service” successfully, there needs to be an element of control. From the small details that a customer wants to manage in the front end to the boundaries that the company set ups by managing the roles and permissions and guidelines in the back end. Read More

Managing Look and Feel with Configurator

by DVP on March 2, 2017 0 Comments

There is huge value to adding an integrated product configurator to your webshop. From guiding customers to informed decisions, streamlining complex “build your own” type products, and incorporating upsell and cross sell seamlessly, Configurator has features that mesh this unique selling process with the rest of your website. This includes integration with your NAV items and attributes and showing the details of the configured item in the shopping cart. But what how does it fit with your design? Branding is important in creating recognition and cohesiveness with your company’s values. In Nav-to-Net™, this can be done with design customizations or even customer-managed stylesheets. With our Configurator add-on, there are different ways of customizing look and feel to create just the right look and feel. Read More

Versatility of Samples in e-Commerce

by DVP on February 22, 2017 0 Comments

“Try before you buy” is an extremely common tactic that’s been around for ages. Customers can see if they like it, whether it’s to their taste and their standards first before committing to the purchase and investment. It can help build trust and convey confidence in your product and services. It’s low commitment before diving in with a large purchase that works with both B2B and B2C shops, though it’s usually seen in brick and mortar stores. As more businesses see the benefits of being online, it can be challenge taking all elements into a digital space, but with the right solution and some open mindedness, it can be done! Read More

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