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One-Step Ease vs. Multi-Step Tradition – Checkout Portals in E-Commerce

iStock_000020455916XLargeThere is some debate as to which is the most effective checkout process. Is it better to adhere to convention of the multi-step? More and more e-Commerce websites are adopting a single-page website for its clean and simple feel. Let’s discuss the options and compare.

Read checkout-related blog posts here and here.

One step checkout is one of the features offered with Nav-to-Net™. All in one page, we can review our order, see all the calculations, enter customer information like billing and shipping information, and even add additional comments if needed. Then the second page confirms the order. With one step checkout, the process is as quick and hassle-free as possible. This generally has a higher success rate than a multi-step checkout process. It almost gives the impression of being a VIP, where everything is faster and easier, and can help instill customer loyalty.

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New eBook Offers Companies a Framework to Plan Successful Dynamics NAV Upgrades

NAV upgrade eBookPlanning Your Upgrade to NAV 2015 – The Definitive Guide

We’ve partnered with Catapult ERP, along with industry experts Jet Reports, Zetadocs, and Scribe Software, to deliver the definitive guide to planning a successful Microsoft Dynamics™ NAV upgrade.

Click here for your FREE eBook. We’re on page 59, discussing Nav-to-Net™, our seamlessly integrated e-Commerce solution. 

If you’re looking to upgrade your Microsoft Dynamics™ NAV system, this is a great place to start. Get guidance on where to start and how to manage the process. This eBook addresses many concerns that you may have.

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Checkout Usability Affects E-Commerce Sales

Online ShoppingDon’t trip at the finish line! – Follow through all the steps involved in an e-Commerce sale.

When you’re doing something right, your customers should find themselves at the checkout of your e-Commerce store with shopping carts full and their credit cards at the ready in their hands. You’re almost at the finish line; don’t trip!

Here are some ways we can accommodate our shoppers to ensure the sale is completed and the experience is pleasant. We will address more checkout-related issues in future blog posts so look out for those!

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News and Events – We’re going to Directions EMEA 2014

poznan polandPoznan, Poland – Here we come! We’ll be there from October 8-10.

We’re so excited to be going to Directions EMEA as Silver Sponsors. The theme this year is Emerging Dynamics. It’s about setting the pace for future Microsoft Dynamics™ NAV developments. As the technology evolves, it’s up to us to keep pace and bring dynamic solutions. Check out the event website here.

It’s a great opportunity to engage with the Dynamics NAV channel community. Will we see you there?

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Customer Experience: Look and Feel of a Webshop

NTN7 Homepage Banner 2This is part 3 of our Enhancing the Customer Experience Blog Series.

You can read Part 1 and Part 2.

Customer experience is an important part of increasing our e-Commerce sales, but there are many different components to it. There are several ways to approach it and many best practices concerned with providing customers with a positive experience on your webshop. We’ve written blog posts on how to enhance the customer experience of your webshop to help increase sales, covering topics from navigation, personalization, and profile selling. This blog post will focus on the look and feel of the webshop as an important facet of the customer experience.

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A Place for Everything and Everything in its Place – Part 2

Microsoft Dynamics™ NAV-Related Concerns and How it Affects E-Commerce

If you haven’t part 1 yet, you can read it here.

You also read about how we rise to the content management challenge in NAV here.

Categorizing in Microsoft Dynamics™ NAV

An e-Commerce solution has many components and we can argue that there are a number of features and parts that are the core of the solution. It’s really a mixture of doing all those things well and having it exist together, working efficiently and effectively within the NAV environment. It’s about taking Microsoft Dynamics™ NAV capabilities and improving them from an e-Commerce perspective.

Your website’s goal is to sell your products and we could make the argument that categorizing them is a good foundation for your whole webshop. Currently, Microsoft Dynamics™ NAV has a limited way of categorizing items. We need a robust category management tool that maps items to the category right within the NAV environment.

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Is Responsive Design a Worthy Investment for E-Commerce?

Is newer always better? Is this new e-Commerce trend worth investing in?

Viewports of Nav-to-Net™ Responsive Design

Viewports of Nav-to-Net™ Responsive Design

Responsive Design is one of the e-Commerce trends that has been gaining considerable traction. As of now, it’s not a standard feature that comes with every  e-Commerce website, but it’s something that comes up when deciding which e-Commerce solution is right and what features it should have. This piece is to help companies evaluating whether responsive design is a good way to consolidate their multi-screen web strategy.

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Rising to the Content Management Challenge

Microsoft Dynamics™ NAV-related Concerns and How It Affects eCommerce

NTN7 Item DescriptionDigital Vantage Point specifically caters to companies using Microsoft Dynamics™ NAV (formerly Navision). We build for Microsoft Dynamics™ NAV exclusively using our deep understanding of the NAV system to provide you with the best e-Commerce platform that suits your needs.

We take customer concerns about e-Commerce and NAV and address them specifically.

To start off this series, we’re starting off the content management challenge.

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Extras That Make a Difference

Hand putting check mark with green markerHow to Add Value to your E-Commerce Website

We’ve talked about how integration is the core to a successful e-Commerce solution before in The Integration Epiphany and PIVOT – E-Commerce Lessons from a Friends Episode. It’s the bare minimum of what we need to run a secure webshop, smoothly and efficiently. Information on the back-end is synchronized and shows up on the front-end with proper integration.

But now that we’ve got the basics in place, let’s talk about the rest of the features. While integration is extremely important to do well, good integration alone does not make a successful webshop.

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